Social media redefined many aspects of life for brands, including marketing. What used to be a mostly straightforward process got quickly turned on its head with the introduction of the new medium - and influencers.
It’s easy to fall into the mistake of grouping social media influencers together with “regular” celebrities for the purposes of marketing. It’s true that influencers are famous for something or other, just like celebrities. However, their actions, their reach, and their everyday life greatly differs from that of celebrities in the classic sense of the word.
Which means that brand marketing should definitely separate influencers from celebrities when it comes to the creation of marketing campaigns.
According to the Influencer Marketing Hub, “an influencer is someone who has the power to affect the purchasing decisions of others because of his or her authority, knowledge, position, or relationship with his or her audience, and has a following in a distinct niche, with whom he or she actively engages.”
This definition can encompass anyone who actively shares their views on a certain topic on social media and has gathered a sizable following. For example, Kayla Itsines is a well-known fitness instructor with over 16 million followers on Instagram, while Olivia Palermo is a fashion influencer with 8.2 million Instagram-followers.
Screenshot of https://www.instagram.com/kayla_itsines/
And in our era of the coronavirus pandemic, medical professionals like Dr. Mike Varshavski can rapidly grow a considerable following with sound advice and helpful posts.
Because of their experience and attitude, influencers have the trust of their followers on a certain topic. This trust can be invaluable for brands. Since influencers are viewed as authentic experts in their niche, their endorsement of a brand has a lot higher value than the brand’s endorsement of itself. In other words, sponsored content posted by an influencer can have a higher impact than a classic ad created by the brand itself.
According to a recent study, 69% of consumers trust the word of a friend, a relative, or an influencer over promotional information that comes directly from a brand. Consequently, industry professionals now claim that influencer marketing has a ROI 11 times higher than other forms of digital media.
The beauty of influencer marketing is that its campaigns are very flexible and highly adaptable to any brand’s needs. (In that regard, influencer marketing is quite similar to the tailor-made online brand protection programs by globaleyez.)
You can widen your reach by working with influencers who have a larger following in a more general topic, or narrow it down to micro-segments in your industry with the help of influencers highly specialized in a certain niche.
The actual content influencers post can also be tailored to the product and the brand itself. Pictures, videos, tutorials on how to use a product, giveaways, contests, and literally anything else can work, as long as it fits both the image of the brand and the influencer.
For example, unboxing videos are quite popular with both influencers and followers. These videos feature the influencer unpacking the promoted product(s) for the first time, letting viewers experience the joy and excitement of unboxing a desired item. In a way, these videos provide followers with an interactive experience and awaken desire in them to own the product.
Screenshot from the Hilton Seven Urban Wonders campaign
In a nutshell, influencer marketing can work for any brand with any budget in any market segment. That sounds like a dream-come-true for overworked brand marketing executives, and in an ideal world, that’s all it would be.
Unfortunately, our world is far from ideal.
Lately, an alarming trend has emerged on social media: dupe influencers. These social media personalities use their platforms to promote counterfeit goods. In their reasoning, buying fakes is simply a legitimate way to save money for consumers and nothing else.
However, they couldn’t be more wrong.
As the report Dupe Influencers: The Concerning Trend of Promoting Counterfeit Apparel, Footwear, and Accessories on Social Media published by the American Apparel and Footwear Association (AAFA) rightfully points out, “to view a fake as simply a cheaper alternative to a brand name product is incorrect and overlooks the health, product safety, environmental, and labor concerns related to the production and distribution of counterfeits.”
And those are “only” the dangers counterfeits pose for consumers. For brands, fake products have similarly devastating consequences including the loss of revenue, reputation, and much more.
But dupe influencers don’t seem to take into consideration the harm they could cause their followers. In fact, according to AAFA’s report, some of them even pride themselves on finding “cheaper alternatives” to designer products, not caring that the products they advertise could very well contain subpar, likely toxic materials.
Screenshot from a dupe influencer’s Twitter account
Even more, as counterfeits are often linked to other types of crime, these webshops selling fakes - and thus the influencers advertising them - could compromise their customers’ personal and financial data.
Just like their “regular” counterparts, dupe influencers use unboxing videos, giveaways, tutorial videos and pictures to promote the fake products. Except in this case, tutorial videos tend to give tips on how to find counterfeited items online. (Here’s another similarity to online brand protection: we’re also trying to educate people about counterfeits. However, our reasons are quite the opposite: we want to stop the sale of dangerous, toxic fakes that hurt consumers and brands alike.)
Quite often, the social media bio of a dupe influencer features hidden links to the webshops where people can purchase counterfeited items, and some of them even offer discount codes, actively contributing to the sale of fakes.
Screenshot from The Fashion Law displaying hidden links and discount codes
A new study found that 22% of people active on social media platforms have purchased fake products at least once before. Some of them cited influencers as the motivation behind their purchasing decision.
Researchers found that the intentional buyers of fake products are mostly male, usually young, and have a higher-than-average tolerance for risk. Also, people making a purchase based on what they heard from fake influencers are twice as likely to be influenced by their friends and social media in other areas of life as well.
Although regulators have yet to create specific laws that would restrict dupe influencers in their actions, there are promising signs that this is about to change. In November 2020, Amazon sued two dupe influencers for promoting and facilitating the sale of fakes. The matter was settled out of court a year later, resulting in the ban of the two influencers in question from Amazon’s platforms.
Court cases usually take years, so while they’re very important in winning back your stolen earnings from fraudsters, they’re not the fastest way to deal with counterfeit products. Luckily, brands have a powerful weapon when it comes to fighting back against dupe influencers and fake products.
After all, this is what online brand protection is for.
globaleyez’s social media monitoring service provides powerful protection against people who infringe your IP rights on social media, dupe influencers included. Based on keyword- or reverse image searches, our powerful software monitors social media pages, closed groups, marketplaces, and even advertisements to detect posts hurting your brand’s IP rights.
Armed with that information, our enforcement service ensures the infringing content is removed from the social media platform as quickly as possible.
Don’t let dupe influencers or any other malevolent actors hurt your brand on social media. Reach out to us and let us know how we can help you.