Social Media Monitoring

With efficient social media monitoring from globaleyez, you get a comprehensive overview of IP-infringing content on social networks and remove it in no time.

Your benefits

Targeted automated monitoring of all types of social media content
Comprehensive manual research and undercover investigations
Fast and easy takedowns of infringing content
Flexible and scalable service
Powerful software

Contact our experts now

1. Social media platforms

Choose from our fixed portfolio of social media platforms that we can monitor for you in parallel:

Facebook
Instagram
X (formerly Twitter)
Pinterest
TikTok & Douyin
WeChat
Telegram

Feel free to contact our experts

2. Tailor-made monitoring

We offer automated monitoring of all relevant social media content, including accounts, ads, brand pages, individual posts, images, individual web shops and marketplaces in the time frame and scope you require.

To identify connections and underlying activities in social networks, our trained brand protection experts support the software-based monitoring with their own OSINT research.

We also investigate open and closed groups and, if desired, contact the suspicious persons anonymously.

Get to know us and our experts

NEW: TikTok Shop Monitoring

We now offer keyword-based live tracking for TikTok Shop. In addition to thumbnails and URLs of the listings, we also provide you with information on usernames, prices, sales volume and locations.

We can determine this data for you despite geo-blocking and provide you with extensive screenshots to enable you to view the search results. On top of that, we also offer you takedown measures on TikTok Shop.

Stay ahead of the game and request your TikTok Shop Monitoring now

3. Social commerce monitoring

We monitor all advertising and sales activities on Facebook and Instagram related to your brand, leading to fake webshops. In addition, we can quickly and easily have ads on Facebook and Instagram deleted for you.

Our service also allows you to monitor sales offers and sellers worldwide on Facebook Marketplace based on various search parameters, such as keyword and image searches, and to take action against individual infringements or entire accounts.

Meta's Brand Rights Protection

Complementing our own brand protection solutions is the Brand Rights Protection Tool provided by Meta, which allows brands and brand protectors to identify and report IP-infringing content on Facebook and Instagram.

As we are highly trained in the use of the tool, we are happy to offer this service as part of our social media monitoring.

More about Meta’s Brand Rights Protection

5. Optimise your monitoring with traxster

Our online monitoring software traxster not only forms the technical basis of our comprehensive social media monitoring, but also offers you comprehensive evaluations of all relevant search results, which you can filter and sort as you wish on the interactive user interface.

You can contact your brand protection experts directly via traxster or send us requests for further investigations and test purchases in no time at all.

traxster - the monitoring all-rounder

6. Collect reliable evidence with screenseal

If you wish, we will document all relevant evidence that our social media monitoring has uncovered for you with screenshots that can be used in court, including a digital time stamp.

For this purpose, we use our specially developed screenshot tool screenseal, which is also available for your own use in the Google Chrome Store.

screenseal - the easy way to collect evidence!

FAQ

Find answers to the most frequently asked questions for our social media monitoring service.

What if I want to monitor a social media platform that is not yet covered by globaleyez's service?

If you have special requirements that are not yet covered by our portfolio of social media platforms, then we can extend our monitoring to your requirements by individual arrangement.

Why is social media monitoring important for my online brand protection strategy?

Many operators of IP-infringing websites or webshops use social networks as an additional and cheap traffic generator. There they can easily draw consumers' attention to your sales channels via advertising and links and effortlessly reach a large number of people.

Given the growing importance of social commerce and social media marketing, the damage caused by IP infringements can have a significant impact on your brand's reputation.

How much does social media monitoring cost at globaleyez?

Due to the fact that our service is flexible and customisable, we cannot give you general information about prices in advance. These are determined by the selected social media platforms and the type and scope of the monitoring you require.

For instance, you can add platforms, supplement keywords or adjust the frequency of searches as required at any time.

What kind of data and reports will I receive from social media monitoring?

Among other things, you will receive information about the number of followers and interactions, URLs and thumbnail previews.

All data is available in our software tool traxster for you to view and download. You can filter and sort the key figures as you wish and organise them according to your requirements.