Test Purchase

Get all relevant information and evidence on IP infringements quickly and easily through documented online and offline test purchases from globaleyez in more than 50 countries worldwide.

Your benefits

Competent brand protection experts with long-standing expertise
Planning security and personalized advice
Test purchases in over 50 countries
Comprehensive service: research, purchasing, logistics, and legally compliant documentation of evidence
Fast and easy order processing
Full transparency and overview of all test purchases

Request a demo now

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1. What is a test purchase

A test purchase is the perfect start to a comprehensive brand protection program.

Several needs can be met through test purchases, whether you require information to support legal actions, aim to establish a traceable supply chain, or seek to maintain a consistent brand appearance.

Contact us for further information

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2. Our test purchase process

As our client, you benefit from a fast and uncomplicated order process. Our experts take care of everything and always keep you updated about the progress of your test purchase.

We ensure that the product reaches you quickly for further analysis and document all evidence arising during the test purchase process on request.

Start your test purchase process now

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3. Problems that can be solved by a test purchase

Find out here how our test purchase service can help protect your IP rights.

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Counterfeits and look-alikes

If you detect suspicious offers of your brand's products, you can use a test purchase to determine whether they are counterfeits or look-alikes of your original goods. Our brand protection experts have a trained eye for recognizing well-counterfeited goods and will be happy to advise you.

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A test purchase provides you with information on the sellers of your products and allows you to trace irregularities in your supply chain. It is also possible to provide your products with codes that can then be scanned in a test purchase process and assigned to sellers in your distribution network.

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IP infringements

Through a test purchase, you can learn more about the origin of infringing products and determine who has made unauthorized use of your patents or product images. With documented evidence of our test purchases, you have the optimal preparation for legal disputes.

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Research for market launch

With a test purchase, we gather crucial information about the dynamics of a market segment. This way, you can learn everything about a market before launching your product to ensure its success.

4. You stay in the know

We’ll keep you updated about the state of your ongoing and completed test purchases. Our systematic reports give you insights into comprehensive live data.

We provide you with an overview of all your test purchase processes, including all associated costs, as well as detailed information on individual test purchases. With comprehensive filter options, you can quickly view data on specific marketplaces, sellers, and individual countries. This provides full transparency and planning security for your test purchases with globaleyez.

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5. Our offer for your brand

Make globaleyez your personal experts for online brand protection and benefit from our test purchase service for your brand. You receive:

Test purchases on- and offline in over 50 countries
Single test purchases up to comprehensive buying programs
Purchase of physical and digital products and an analysis regarding source, authenticity, etc.
Suitable front companies and identities for B2B test purchases
Provision of additional information, such as photos, codes, etc., according to your requirements
Transparency and overview of all test purchases
Comprehensive documentation of all evidence collected
Additional in-depth background research and monitoring

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6. Documentation

Our test purchase documentation for you always includes the associated purchase confirmations, payment details, shipping information, and, of course, pictures of the product.

For online purchases, we document the product range, websites, and all other evidence with screenshots that can be used in court, including a digital time stamp. For this purpose, we have developed our screenshot tool screenseal.

More about screenseal

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FAQ

Find answers to the most frequently asked questions for our test purchase service.

In which countries does globaleyez offer test purchases?

We offer our test purchases in over 50 countries on 5 continents. In Europe, we buy both online and offline in 24 countries, including DACH, Poland, the United Kingdom, Spain, and Turkey. In Asia, our test purchases cover 19 countries such as Russia, China, Japan, and Saudi Arabia, as well as many nations in Southeast Asia. We also buy in Australia, the US,A and Canada, as well as some countries in South America and Africa.

Please contact us if you are interested in a detailed list of all the countries we cover with our test purchases.

What if I want to make a test purchase outside the countries offered by globaleyez?

Even if we do not cover the country in which you would like to buy, we will still endeavor to make a test purchase possible. This is done on an individual basis, so please feel free to contact us with your enquiry. We work with a large network of over 80 local researchers worldwide and can find a solution to your problem.

How much does a test purchase cost at globaleyez?

We generally offer our clients a flat fee for their test purchases with globaleyez. Please understand that we cannot provide you with specific price information in advance without precise background information on the type and nature of the products to be purchased, the country of purchase, or other modalities.

Therefore, please contact us and we will arrange everything else together with you.

What delivery time can I expect for my test purchases with globaleyez?

The dispatch time depends on the country or continent in which you wish to carry out test purchases. As a rule, dispatch to our company headquarters in Cologne takes 7-10 days (excluding express delivery).

Further terms can be agreed individually, so please feel free to contact us.

What is the difference between a test purchase and mystery shopping?

Mystery shopping is the testing of the shopping experience and relates to the purchase itself.

Through our experts, our test purchase also offers comprehensive analyses of the product and further valuable insights into your supply and retail chain.